Editor"s note: A reader aptly showed us that the original headline for this post was incorrect by using the term "hero." Ms. Tuff, being a woman, should be called a "heroine." Thanks for the reminder.
It was all too familiar -- a troubled young man packing a gun and lots of ammo entered a school on Tuesday, this time in the Atlanta area.
But this time was different. No children were hurt or killed.
Instead, a school bookkeeper's kind words helped end the ordeal.
Police say Antoinette Tuff was heroic in how she responded after being taken hostage a day earlier by Michael Brandon Hill, a 20-year-old man with a history of mental health issues.
On the 911 call, Tuff can be heard calmly urging Hill to surrender.
"We're not gonna hate you, baby," she tells him. "It's a good thing that you're giving up."
Then she tells Hill she loves him and will pray for him.
-- Bill Miller