Regions Bank says today it’s eliminating its monthly CheckCard fee for all accounts effective Nov. 1, and will refund CheckCard fees already incurred.
Regions Bank said it was making the move “in response to feedback customers.”
“We are committed to providing an exceptional customer experience and are continually adapting our products and services in response to the needs and preferences of our customers,” John Owen, head of Consumer Services for Regions Bank, said in a release. “We have heard from our customers and are responding to their feedback by eliminating the monthly fee for CheckCards.”
Customers who previously incurred a CheckCard fee will not need to take any action to receive their refund and it will be credited to their account on Nov. 4, the bank said.