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December 17, 2012

Monday Midday Must-Reads

-Southwest Airlines plans to add a new fee next year for flyers who book a ticket but then don't show up for their flight and don't call the airline to cancel. At its investor conference on Friday, the Dallas-based carrier discussed plans to improve its revenues in 2013 by adding fees and continuing to cut costs, including 300 positions through attrition, Reuters reported.

-Over the weekend, United Airlines pilots ratified a new contract with the Chicago-based carrier. According to the Associated Press, the four-year contract gives pilots raises averaging 43 percent and a $400 million lump sum payment to be divided among them.

-Passengers often complain about rude airline employees. An unscientific poll from Airfarewatchdog.com last week put American Airlines in the no. 1 spot with the rudest airline employees. The least rude, in the no. 10 spot, was Alaska Airlines, as featured in this SFGate.com slide show.

-Andrea Ahles

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