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July 01, 2013

Monday Midday Must-Reads

-Southwest Airlines is suing the Texas Comptroller over a $1.3 million tax bill, according to this article in the Austin Business Journal. The airline argues that it purchased items, such as equipment for bomb detection and lifts for disable passenger, used in airports which are tax-free so it shouldn't be subject to the tax.

-A humorous customer complaint letter is making the rounds on the Internet and has caught the eye of Sir Richard Branson. A customer on the Caribbean carrier, LIAT, wrote the letter to a local newspaper, talking about the multiple stops he made on a recent flight. "I phoned the customer who wrote the above note to apologise and thank him for his letter after he experienced a less than perfect culinary experience on board one of our planes. It is important to take customer feedback on board in order to improve – and also to be able to laugh at yourself," Branson wrote in his blog.

-Only skinny flight attendants need to apply at Indian carrier, GoAir. According to CNN, the airline said it plans to hire mostly female flight attendants in the future because they weigh less than the average man, which could save the airline up to $500,000 annually in fuel costs.

-Andrea Ahles




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