Chief information officer
Previous position: Chief information officer, American Airlines
Education: B.A., University of Chicago; MBA, University of California, Berkeley.
Career: Joined American in 1994 in the revenue management department. Was president of the AAdvantage frequent flyer program before becoming chief information officer.
Top of to-do list: “US Airways has, I’d say, about 750 applications or systems right now and American has 750 systems and applications. In the future, we’re not going to have 1,500. So really, the first priority is to figure out how we are going to integrate all these systems.”
Expected challenges: “We absolutely have to get the customer-facing systems right. My goal is that on the day of a big integration, the customers are going to say, what integration?”
One thing that people may not know about you: Her six-year-old son gets upset with her when she can’t name the 10,000 different characters in Star Wars movies. “He can name every character in every movie of Star Wars even though he has never seen any of the movies. I don’t know how that happened, but it’s true.”