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December 08, 2013

Chief operating officer: Robert Isom

Robert IsomRobert Isom

Chief operating officer

Previous position: Chief operating officer, US Airways

Age: 50

Education: B.S. and B.A., University of Notre Dame; MBA, University of Michigan.

Career: Worked at Procter&Gamble, America West Airlines and Northwest Airlines. Before joining US Airways in 2007, he was the chief restructuring officer for GMAC.

Top of to-do list: “Getting leadership in position. When you think about how you can move forward, it just can’t be done in pockets. People have to know where they belong.”

Expected challenges: “If anybody came in and said there is one biggest challenge, I would tell you they are not the right person for any of these jobs. Everything is the biggest challenge. Everything is tied for first ... you never know what’s going to hit you in the airline business. Whether it’s maintenance-related, whether it’s catering-related or cleaning-related or airport jet bridges, de-icing, any one of those things can shut us down.”

One thing that people may not know about you: He swam from Alcatraz to San Francisco with his 14-year-old daughter in April. “You get dumped in the water and swim back from Alcatraz. It was pretty cool.”

-Andrea Ahles


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