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January 27, 2014

American picks Sabre to integrate reservation systems

American Airlines announced Monday it has chosen Southlake-based Sabre Corp. to integrate its passenger reservation systems.

The news was not surprising as American currently uses Sabre's reservation system.

American chief information Maya Leibman had previously indicated that as the two airlines integrated their operations that would likely choose the technology systems used by the larger carrier, American.

The Sabre reservation system allows customers to purchase tickets, check flight schedules and get boarding information. Employees also use the system to match baggage with destinations.

"The migration to one reservation platform in partnership with Sabre is a critical milestone in the merger integration process, and lays the groundwork for customers and employees alike to have a seamless experience throughout the travel journey," Leibman said in a statement on Monday.

The company said the integration will take approximately two years.

-Andrea Ahles


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