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February 03, 2014

DFW Airport board chairman Robert Hsueh died on Sunday

Hsueh-robertDallas/Fort Worth Airport board chairman Robert Hsueh, who pushed airport executives to attract more Asian carriers and to get nonstop flights to China, died on Sunday after a long illness.

Hsueh, 63, had served as the airport’s chairman for the past two years and has been a Dallas appointee on the board since 2005, holding positions on several committees at the airport.

“Robert Hsueh has been our pioneer and our navigator as we seek to connect this community to cities across the globe,” said airport chief executive Sean Donohue in a statement.

While chairman, DFW has added international service to Dubai, Lima and new cities in Mexico. The airport has also added more cargo carriers to Asia and in June, American Airlines will launch nonstop service to Shanghai and Hong Kong, the first flights from DFW to China.

Often during board meetings, Hsueh would tell airport executives about his customer service experiences at other airports, particularly those in Asia, and make suggestions on how DFW could improve its own customer service. Last August, Hsueh told the board that he had the chance to use the renovated terminal at Dallas Love Field and he noticed their restrooms were more convenient than those at DFW.

“I was the unpaid mystery shopper,” Hsueh joked as other board members teased him about visiting a rival airport. “I’m just doing my job.”

Hsueh arrived in North Texas in the mid-1970s after receiving a bachelor of law from Soochow University School of Law in Taipei, Taiwan. He received his doctor of jurisprudence from Southern Methodist University and has practiced international and immigration law in the Dallas area since 1979. He was also the co-founder of the Greater Dallas Asian American Chamber of Commerce.

“Like many Texans, he was not born here, but since his arrival, he contributed immeasurably to the economic vitality of the North Texas community, most particularly in strengthening the relationship between Texas and Asia,” said Fort Worth Mayor Betsy Price who served on the airport board with Hsueh.

The airport said it will fly the DFW Airport flag at its headquarters at half-staff this week to honor Hsueh. A memorial service will be announced at a later date.

Hsueh is survived by his wife, Claire.

 

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