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May 05, 2014

Southwest chooses Amadeus for new domestic reservation system

Southwest Airlines announced Monday that it will use Amadeus for its new domestic passenger reservation system.

Amadeus currently supports Southwest's international passenger ticket system which launched earlier this year. At the time of the launch, Southwest indicated it was looking for a vendor to create one passenger system to combine its international and domestic ticket reservations with AirTran Airways' system. AirTran was purchased by Southwest in 2010.

"We were pleased with the international launch, and we could not be more impressed with the experience of Amadeus and the capabilities of their product," said Southwest chief executive Gary Kelly in a statement.

Southwest said it plans to use two reservation systems until it sunsets the AirTran brand in December 2014. After that, the carrier and Amadeus will move to one passenger system that can handle both international and domestic itineraries.

Southlake-based Sabre Holdings competed against Amadeus for the contract. Its stock is down 3 percent in midday trading.

-Andrea Ahles


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