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June 04, 2014

American plans to build new operations control center near Fort Worth headquarters

American Airlines announced it plans to build a new integrated operations control center near its existing headquarters in Fort Worth.

The carrier had previously announced it would consolidate US Airways operation center near Pittsburgh with its facility in Fort Worth. Since then, American said it realized it needed more space for the combined operation.

"It became apparent that the best long-term solution is a new, state-of-the-art facility that can house all of our team members and the technology needed for our daily demands," the carrier said in a letter sent to employees.

American said it wants to break ground on the new building within the next 30 days pending local government approvals. The airline anticipates moving into the new building by the third quarter of 2015. The location of the new facility was not disclosed.

About 600 employees at the Pittsburgh facility were told in January about the closure of US Airways operations center and have been offered positions in Fort Worth if they choose to relocate. American's operations center also currently employs 600 workers.

"Consolidating our two operations centers, locating the team near our primary flight training center and our corporate headquarters, was the right decision for our business and our customers," the company said.

Keep reading for the full letter from American executives announcing the new building.

-Andrea Ahles

June 4, 2014

Dear OCC/IOC Team,

Earlier this year we announced our decision to consolidate the US Airways and American Airlines operations centers to Dallas/Fort Worth. Part of what will help us restore American as the greatest airline in the world is creating a strong, centralized operations team and providing you with the tools and information you need to do your job well.

Today, we take the next step in making this a reality. We now have a plan that allows us to break ground on our new Integrated Operations Control (IOC) center close to our headquarters. While no one will be moving from Pittsburgh for quite some time, we wanted to keep you updated on progress as it’s made.

Air Operations and Corporate Real Estate looked into many options for the space required to combine our operations. It became apparent that the best long-term solution is a new, state-of-the-art facility that can house all of our team members and the technology needed for our daily demands.

Our timeline for the new building is aggressive. We are looking to break ground within the next 30 days pending local approvals, with the anticipation to have the facility “move-in” ready by third quarter 2015.

This is also the target date for moving all existing OCC employees and resources to the new building.

Consolidating our two operations centers, locating the team near our primary flight training center and our corporate headquarters, was the right decision for our business and our customers.

We know this announcement means different things to different people. For many of you located in Pittsburgh, the decision to move to Dallas/Fort Worth is a life-changing one and we don’t take that lightly. We understand and appreciate the time and care you are taking to make this important decision.

As we stated when we first announced the move, change isn’t easy, but it is necessary for us to run the best operational control facility in the industry.

Today, leaders from the OCC/IOC and representatives from our People Department were on hand in Pittsburgh, meeting face-to-face with employees to answer any questions they had about the relocation. We also briefed union leaders on the building plans and timeline. As we move quickly toward the completion of our new facility, we will continue to be here for you to answer your questions.

Thank you for your hard work and professionalism in running a safe and reliable airline. Our customers and your fellow employees truly appreciate your tremendous efforts, as do we. 

Sincerely,

Tim Campbell

SVP Air Operations

David Seymour

SVP Technical Operations 

Kerry Philipovitch

SVP Customer Experience

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