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July 09, 2014

On-time arrival rates drop in May

Fewer flights reached their destination on time in May as U.S. carriers posted an on-time arrival rate of 76.9 percent, down from 79.4 percent in the same period last year.

Airlines also canceled 1.9 percent of their scheduled flights in May, an increase from the 1.1 percent cancellation rate in May 2013, according to the Bureau of Transportation Statistics report released on Wednesday.

Hawaiian Airlines had the best on-time arrival rate with 93.15 percent of its flights on time while ExpressJet had the worst rate with only 70.33 percent of its flights arriving on time.

Fort Worth-based American Airlines ranked 9th with an on-time rate of 76.78 percent while Dallas-based Southwest Airlines ranked 12th with an on-time rate of 71.82 percent. American's merger partner, US Airways ranked 5th with an on-time rate of 82.11 percent.

There were four flights that had tarmac delays over three hours, all operated by United Airlines, including two flights at Chicago O'Hare airport that were delayed on May 12 for over three hours each.

Airlines also lost more bags on its flights in May, posting a mishandled baggage rate of 3.34 reports per 1,000 passengers, up from 2.96 in May 2013.

The Department of Transportation also received 1,280 complaints about air service, a 31.3 percent increase from the same month last year.

Airline On-Time Arrival Pct May 2014
  Carrier On-Time Arrival Pct.
1 Hawaiian  93.15
2 Alaska  89.67
3 Delta 84.41
4 AirTran  83.86
5 US Airways 82.11
6 Virgin America 81.77
7 SkyWest  78.67
8 JetBlue 77.32
9 American  76.78
10 United 76.39
11 Frontier  73.42
12 Southwest 71.82
13 Envoy 71.43
14 ExpressJet  70.33
  All Airlines 76.90
Source: Bureau of Transportation Statistics

-Andrea Ahles


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