Every time I saw Bill McGlashen, he had a smile on his face.
Even when we would be discussing contentious labor issues at US Airways and American Airlines and I would press him on the company's stance, he was smiling.
And when I last saw him about six weeks ago at an American Airlines event, Bill was smiling and telling jokes although he said he had been under the weather for a little while.
On Tuesday, McGlashen died in Dallas after a brief illness. He was American's director of labor communications and had moved here after American merged with US Airways.
He had started his career in the airline industry as a flight attendant at America West in 1989 and was the founding officer of the carrier's Council 66 with the Association of Flight Attendants. He also worked for AFA in Washington and was on the joint negotiations committee during America West's merger with US Airways.
I didn't know Bill as well as others that he had worked with during his long career. I had only just begun to talk with him on a regular basis about the company's labor relations. But I respected his professionalism and his frankness when I talked to him for articles.
And like so many others, I enjoyed seeing his smile.