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November 10, 2014

Monday Midday Must-Reads

-Capacity control at airlines may lessen as oil prices continue to drop, this Wall Street Journal article says. High fuel prices "make airlines less certain about future costs, thereby making them more cautious about adding capacity," the article posits.

-Consumer travel advocate Christopher Elliott takes the airlines to task on seat assignments and seat fees in his latest column in USA Today. "Airlines earn big money from seat reservation fees, which used to be included in the price of your ticket, but they also routinely change seat assignments. The most common reason? Switching out one aircraft type for another. Of course, passengers don't have a right to a seat assignment, even when they've paid for it, so they have to accept the new seat," Elliott said.

-The headline on this Washington Post article said it all, "Why everyone still hates the airline industry, in one tweet." It was actually a series of tweets between American Airlines and a passenger who was unhapppy with the lack of seat space on a recent American flight.

-Andrea Ahles


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